Last updated: April 2026
Dekkor Bespoke Ltd, trading as Fira (“we”, “us”, “our”), is committed to protecting the privacy of everyone who interacts with our business. This Privacy Policy explains how we collect, use, store and share personal data when you visit our website, contact us or use our services.
Dekkor Bespoke Ltd is a company registered in England and Wales. Our registered office is in the United Kingdom. For the purposes of UK data protection legislation, we are the data controller.
We may collect personal data including your name, email address, telephone number, company name and job title when you submit an enquiry through our website, send us an email, subscribe to our communications or engage with us as a client or supplier. We also collect certain technical data automatically when you browse our site, such as your IP address, browser type, pages visited and referring URLs.
We use your personal data to respond to enquiries and provide quotations, deliver our glass decoration and finishing services, manage client and supplier relationships, send relevant updates about our services where you have opted in, improve our website and understand how visitors use it, and comply with legal and regulatory obligations.
We process personal data on the basis of legitimate interest (e.g. responding to business enquiries and managing client relationships), contractual necessity (e.g. fulfilling orders and service agreements), consent (e.g. where you have opted in to receive marketing communications) and legal obligation (e.g. where we are required to retain records for tax or regulatory purposes).
Our website uses cookies to ensure basic site functionality, remember your preferences, and collect anonymous analytics data to help us improve the site. You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect your experience of the site.
We do not sell your personal data to third parties. We may share your information with trusted service providers who help us operate our website and deliver our services (for example, hosting providers and email platforms), professional advisers such as accountants or solicitors where necessary, and any other party where we are required to do so by law.
We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including to meet legal, accounting or reporting requirements. Enquiry data is typically retained for up to two years unless a business relationship is established, in which case records may be kept for longer in line with contractual and regulatory obligations.
Under UK data protection law, you have the right to request access to the personal data we hold about you, request correction of inaccurate data, request deletion of your data in certain circumstances, object to or restrict our processing of your data, request data portability, and withdraw consent at any time where processing is based on consent. To exercise any of these rights, please contact us using the details below.
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:
Dekkor Bespoke Ltd (trading as Fira)
Email: info@fira.co.uk
Website: fira.co.uk